TDCX (Manila)
Customer Support Representative - Travel and Hospitality Account
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Apply for Instant screeningCustomer Support Representative - Travel and Hospitality Account
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21F Robinsons Cyberscape Gamma, Ortigas Center, Pasig, Metro Manila, Philippines
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100 Openings
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> 1 yr
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24k/Month
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24000/Month
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Confidential
Job Pitch
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top reasons to work with TDCX - 20K New Hire Performance Bonus* - Attractive remuneration, great perks, and performance incentives - Comprehensive medical, insurance, or social security coverage - Premium workspaces - Engaging activities and recognition programs - Strong learning and development plans for your career growth - Positive culture for you to #BeMore at work - Easy to locate area with direct access to public transport - Flexible working arrangements - Be coached and mentored by experts in your field - Join a global company with 26 years of experience and 340+ industry awards
Job Description
What is your mission? - As a Customer Care Champion, you will be working with our Largest Online Booking Account to deliver outstanding customer experience through phone and email. You will be the first point-of-contact to handle and resolve customer concerns. Who are we looking for? - Completed at least 2 years in college. - With at least one (1) year blended customer service experience (voice and non-voice) in the BPO industry. - Strong verbal and written English communication skills. - Positive, self-motivated and energetic. - Amenable to work in rotating shifts (morning, mid, & night shifts). - Can work in Ortigas Center, Pasig City or Sheridan, Mandaluyong City.
Skill Required
- Creative Thinker
- Problem Solving Skills
- Analytical Skills
- Calm Under Pressure
- Open to Flexible Schedules
- Attention to Detail
- Empathetic to Customers
- Positive Attitude
- Strong Communication Skills
Qualification Required
- Vocational
Top Picks
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Day 1 HMO
Medical Benefits
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Medicine Reimbursement
Work From Home 
Joining Bonus
14th Month Pay 
Day Shift
