Got Gaming Experience? Apply Now! Technical Account (Voice, Chat, Email Support)

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Got Gaming Experience? Apply Now! Technical Account (Voice, Chat, Email Support)

  • Taguig, Metro Manila, Philippines

  • 40 Openings

  • > 6 months

  • 19k/Month

  • 19000/Month

  • Confidential

Job Pitch

Kindly don't disconnect on zoom call once invited. Thank you. Work, learn and grow with the Top Employer and BPO Company of the Year! WHY YOU SHOULD JOIN SYKES SYKES is the best company where you can work, learn and grow. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. That means that you get to work with the world’s biggest brands and industry leaders! Here are some of the other benefits of working in SYKES: Competitive salary, account-specific benefits and performance incentives* Night differential and night shift allowances Paid sick and vacation leaves HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents Life Insurance Study Assistance Program Cool office spaces and employee-centric facilities Accessible locations Mentoring and development programs for career growth opportunities Exclusive discounts in partner establishments Company-sponsored interest clubs Employee engagement activities Volunteer programs SYKES has been in the Philippines for more than 20 years and is considered the country’s first multinational contact center! *Term and conditions apply. *The compensation package is inclusive of incentives and allowances. The basic salary varies depending on your assessment.

Job Description

What are we looking for? At least high school / K-12 graduate OR Fresh Graduates of any IT related courses At least 1 year BPO technical support experience is required. (mobile device, e-commerce, consumer electronics, home theater installation, wireless networking, electronics repair, software/OS troubleshooting etc.) Plus REQUIRED gaming background on console and on PC desktop Basic knowledge of computer usage and internet navigation Can communicate in English Willing to work in Nest - W City Center, 7th Avenue corner 30th Street and Lane Q, BGC, Taguig TIP: Have your SSS and PAG-IBIG numbers ready for faster application processing!

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate
Top Picks
  • Day 1 HMO
Allowances And Incentives
  • Monthly Performance Incentive

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