[24]7.ai Ortigas

TSR post | DAYSHIFT acct | Apply now! [24]7.ai Ortigas

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TSR post | DAYSHIFT acct | Apply now! [24]7.ai Ortigas

  • Upper Ground Level, Mega Fashion Hall, SM Megamall (entrance along J. Vargas), EDSA, Mandaluyong City

  • 22 Openings

  • > 6 months

  • 16k/Month

  • 16000/Month

  • 3000/Month

Job Pitch

Overview Day Shift Australian Telecommunication Account Successful candidates will provide over the phone technical assistance and troubleshooting for mobile services/device, and other account-related issue resolution Perks Rewarding incentives for top performers (monthly and quarterly)

Job Description

Qualifications Must be 18 years old and above Completed at least 2nd year college Experience in customer service or technical support is an advantage but not required Amenable to work on holidays, weekend, and shifting schedule Professional, enthusiastic, and customer service oriented Skills Required Excellent oral and written communication Must exhibit active listening Must have keen attention to details Must have good conversational skills Must have good problem solving and analytical skills Must be fluent in providing explanation and delivering positive scripting Ability to multi-task and access multiple data source simultaneously Ability to probe effectively Ability to educate customers on inquiries and other product information Ability to handle issues and complaints in a courteous and professional manner *Preferably for pplicants residing in: -Mandaluyong, Marikina, Pasig, Quezon City, San Juan, Caloocan. Malabon, Navotas, Valenzuela, Makati, Pasay, Manila -Rizal (Antipolo, Taytay, Angono, Cainta, San Mateo, Rodriguez) -Bulacan (Bocaue, Marilao)

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • Undergraduate
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Allowances And Incentives
  • Annual Performance Bonus
  • Transport Allowance
Medical Benefits
  • Free HMO for Dependents
  • Critical illness Benefits

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