Concentrix Shaw Mandaluyong

CSR is Needed +5k Rewards for Our Onsite Acc @CNX Shaw Join now!

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CSR is Needed +5k Rewards for Our Onsite Acc @CNX Shaw Join now!

  • Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila, Philippines

  • 100 Openings

  • < 6 months

  • 23k/Month

  • 23000/Month

  • Confidential

Job Pitch

Up to 23k!

Job Description

Who We Are Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff. We are Different by Design and we #EmbraceDifferent tools for our employee’s success. #JoinCNXC today! The Dream Job defined As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands. Your day-to-day in a nutshell • Answering incoming calls from customers • Resolving customer inquiries/requests • Developing and maintaining accurate files • Ensuring customer requests are handled in an appropriate and timely manner • Utilizing various Concentrix and client-based tools and applications for customer management and servicing • Providing cutting-edge service in a friendly, confident and knowledgeable manner Ready to #EmbraceDifferent? You may be our next Customer Experience Champion if you: • Are a college graduate, with or without BPO experience • Have an experience of at least six 12 months in the BPO industry • Have good English communication skills • Have working knowledge on computers • Have good customer service, multi-tasking and problem-solving skills • Are willing to work in shifting schedule Here’s what’s in store for YOU! • Paid training • Competitive salary • Monthly performance incentives • Benefits after six (6) months • Vacation entitlement upon hire • Career pathing and advancement opportunities Join us in Concentrix and #EmbraceDifferent with the world’s best brands!

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate
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Allowances And Incentives
  • Monthly Performance Incentive
Medical Benefits
  • Medicine Reimbursement
  • Life Insurance

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