CSR Work-At-Home Tech Account | Php15k Signing Bonus

Alorica - By The Bay

Alorica Philippines

Three-Ecom Building, Mall Of Asia, Seaside Blvd., Pasay City, Metro Manila

100 Openings

< 6 months


Basic Salary : 23500/Month

Total Guaranteed Allowance : Confidential

Job Pitch

If you have a year of BPO experience then, join our Highest-Paying Tech Account and earn Php 22.5-23.5K in monthly salary PLUS a Joining Bonus of Php 15K*! You must have at least 10Mbps of wired internet speed to qualify. We got your work computer covered! *Terms and Conditions apply. With that in mind, please come for your interview at the designated time provided by our Sourcing Team, so we can avoid overcrowding our Recruitment Area. And while on-site, please wear your face mask and observe social distancing at all times. Stay safe, and we will see you soon!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

Work Shift/Schedule

  • Night

  • Holidays