Alorica - By The Bay

CSR Telco Account | Php22.5k Monthly

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CSR Telco Account | Php22.5k Monthly

  • Three-Ecom Building, Mall Of Asia, Seaside Blvd., Pasay City, Metro Manila

  • 100 Openings

  • < 6 months

  • 22.5k/Month

  • 22500/Month

  • Confidential

Job Pitch

Be one of our awesome Customer Support Representatives at our Alorica By The Bay site today and enjoy all these insanely great perks* you can benefit from: -10% Night differential -Php 1.5K Rice Allowance -13th Month Pay -Paid Leaves -Holiday and OT Pay -Mental Well-being Program -Free medical insurance upon regularization -Covid 19 vaccination program *Terms and Conditions apply.

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate
Top Picks
  • Joining Bonus
Allowances And Incentives
  • Monthly Performance Incentive

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