Sales Reception Desk Representative (Search Engine Account)

TDCX (Manila)

TDCX

21F Robinsons Cyberscape Gamma, Ortigas Center, Pasig, Metro Manila, Philippines

100 Openings

> 3 yr

Confidential

Basic Salary : Confidential

Total Guaranteed Allowance : Confidential

Job Pitch

Are you sales savvy and with expertise in online advertising products and services? We may have the perfect job for you! We are looking for a Digital Ads Sales Specialist to join our team for the world’s largest search engine. Come home and start your #BeMore journey with TDCX today! Top reasons to work here: -Above-industry average salary – earn up to 38K! -30K New Hire Bonus* -Internet & Electricity Allowance* -Uncapped monthly performance bonuses upon regularization -HMO benefits on Day 1 + one (1) free dependent after 6 months -Group life insurance starting on Day 1 -25% Night differential rate (higher than the industry average!) -15 Sick Leave credits with cash conversions -15 Vacation Leave credits with carry over -Fixed weekends off -Premium & Instagrammable workspaces -Free overflowing coffee and cookies -Learning courses to help you grow -Career development programs -Engagement activities like free food day, raffles, birthday treats, anniversary gifts, contests and much more!

Job Description

What is your mission? As a Digital Ads Sales Specialist, you will be working with our Search Engine Account to deliver #happier customer experience through phone and email. You are also required to perform these job functions: -Provide outstanding customer service and sales support to the client’s advertisers, publishers and/or users -Analyze quality and effectiveness of ad accounts strategically, and recommend best practices for other platforms -Support SMBs through effective business partnering and overall support of our vendor operations -Collaborate with advertising specialists, sales engineers, and product team members on new feature development -Generate creative ways to improve our client relationships and increase revenue by sharing and implementing best practices -Tracking of accounts and maintaining conversion Who are we looking for? -College graduate -With at least 3 years of BPO work experience -Must have at least 1 year and 6 months of pure sales experience (inbound/outbound), OR -At least 6 months of B2B sales experience -Strong desire to meet or exceed revenue, quality, productivity, and customer satisfaction targets -Familiar with needs-based selling techniques/analytics (e.g., SPIN) -Familiarity with online advertising products and services -Strong verbal and written English communications skills -Account management experience is a plus -Amenable to work in rotating shifts (morning, mid, & night shifts) -Can work in BGC, Taguig City -Amenable to be assigned in a temporary work-from-home setup -Have access to a quiet and secured workspace with a -stable internet connection with at least 30 mbps speed How to Apply? Online. Send your application through JobYoDa and expect a call from our Talent Acquisition team within 24-48 hours. *Terms and conditions apply.

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

Top Picks

  • Work From
    Home

  • Day 1
    HMO

  • Joining
    Bonus

  • Allowances and Incentives

  • Monthly
    Performance Incentive

  • Medical Benefits

  • Critical
    illness Benefits

  • Medicine
    Reimbursement

  • Work Shift/Schedule

  • 24/7