Earn upto 16,000 | PROJECT BASE Work at Home: Call Center Representative

EXL- Mall of Asia, Pasay

EXL Service Phil., Inc

11th Floor, TwoE-com center, PAlm Coast Drive, Mall of Asia, Pasay City

100 Openings

No Experience


Basic Salary : 16000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

STAY AT HOME & GET HIRED OVER THE PHONE!!! JOB HIGHLIGHTS: • VIRTUAL INTERVIEWS • Get a chance to win Aircon Panasonic CW-MN920JPH w/ Air Master Air Purifier • Work from home- Project Base

Job Description

Requirement · Graduate with Computer literacy [Fresh Graduate will do]. · Experience in detailed KYC procedure would be preferred · Good English Comprehension Skills · Amenable to Work at Home Job Description · Validate information about identity and address of customers · Verify name and address via key documents provided · Ensuring documents provided are in line with compliance · Determine document authentication · Validate customer not being blacklisted on database · Validate customer with any fraud alerts Roles and Responsibilities · Process transactions/cases as defined in desktop procedures · Ensure that all the transactions are processed as per defined and documented desktop procedures · Ensure that the assigned targets in accordance with SLA are met · Ensure that the quality of the transactions is in compliance with predefined parameters · Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures, and complete additional duties as assigned by the manager from time to time. · Strong orientation towards Process Improvement and actively participate in AIM (All Ideas Matters) · Flexible to work in rotating/flexible shifts to cover extended hours of operational requirements · Adherence to BProMPT and attendance schedules · Adherence to organization’s policies and procedures If you are interested to apply kindly send your Full name /Contact Number /Home Address /Years of BPO exp /JOBYODA to +63938 068 6661 for scheduled over-the-phone interview from Monday to Friday, 9AM to 4PM. What we offer: ? Competitive Compensation Package with Retention Program Incentives, Performance Incentives ? In-house training ? Medical coverage +3 dependents upto 80 years old. ? Dental coverage ? Personal development programs ? Enjoy In-house Gym and Recreation Area

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

Top Picks

  • Work From

  • Work Shift/Schedule

  • Night

  • Weekends