Job Pitch

We are excited for you to join our Sitel Barkada! Please start your application by clicking on the link: https://philippines.sitel.com/sitel-barkada-jy/ In case the link does not work properly, please copy the link and access the portal using your browser. This will take you to the registration portal to start the automated application processes. Please make sure you are ready to proceed and that you are at a location conducive for assessments. Kindly take the time to complete the process to ensure higher chances of acceptance. Good luck!

Job Description

Who are we looking for? • We need candidates who are professional and with courteous telephone skills when talking to customers and internal colleagues • Customers will rely on you to answer questions, address their concerns, and help them with a particular product or service. You will need to interact with customers, clients, insurance carriers and internal sources providing information about coverage verbally and in written form. • You simply need to know your way around a computer and be comfortable supporting customers through phone, chat and email and be able to provide excellent customer service. • Join us today in building trust, being bold, working together and wowing our customers! What are we looking for? - Candidates who are between 21 to 59 y/o (per MECQ guidelines) - Completed at least 2 years in college with 1 + years customer service experience in the insurance or financial services industry - Incomplete 2nd year can be accepted provided with 2 years’ experience in insurance or financial services account - Basic computer navigation skills - Good command of the English language - With at least 1 year Customer Service Related Experience - Willingness to work on shifting schedules What should you expect from us? - Paid training from day one with opportunity to learn multiple products to support revenue growth for program business - Tons of growth opportunities (93% of our non-agent positions are filled internally)

Skill Required

• Strong Communication Skills
• Positive Attitude
• Problem Solving Skills

Qualification Required

• Associate Degree