Concentrix Spark Place Cubao - Key Account Management Specialist- Urgent Opening
2F Spark Place, P. Tuazon Boulevard, Cubao, Quezon City, Metro Manila, Philippines
Job Description
Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment. #OneBoldFuture Job Summary: The Key Account Management Specialist will work closely with Online Sellers in ensuring that seller accounts are well-managed and up-to-date with market trends. The incumbent will be responsible in performing the necessary research (via Social Media Platforms and other Online Sources) in order to provide useful information that would allow our sellers to maximize their potential earnings. Essential Duties and/or Responsibilities: • Review Seller Accounts, Perform Market Research, and; Provide Useful Intel on Trends and Tips for Improvement • Partner with Online Sellers to Maximize Potential of their Accounts/Postings and; Help Increase Over-All Revenue • Based on Experience: Collaborate with Clients/Business Leaders – and Offer New Ideas to Improve the Business • Develop Strong Relationships with Customers [Seller/s]; Serve as A Knowledge-Source for a ‘Positive Seller Exp’ Minimum Hiring Qualifications: • 1 Year of Related Experience is Required - Sales and/or Marketing Account Management (BPO or Related Field) • With a Creative Mindset and Able to Perform Research as Needed; Up-to-Date with Latest Trends in the Market • Familiar with Different Social Media Platforms; Including Messaging Tools --> WhatsApp, Yahoo Messenger, etc. • Demonstrates Business Communication Skills -- Able to Carry a Consultative Type of Conversation with Sellers; Can Articulate Thoughts Clearly and Build Positive Work Relationships regardless of the Communication Platform • Intermediate Working Proficiency: Microsoft Office Tools Get Hired and Enjoy the Following: • Day Shift - Business Hours and Fixed Weekends Off • Exciting Opportunities for Growth and Development
Skills Required
- Creative Thinker
- Problem Solving Skills
- Analytical Skills
- Calm Under Pressure
- Open to Flexible Schedules
- Attention to Detail
- Empathetic to Customers
- Positive Attitude
- Strong Communication Skills
Qualification Required
- Undergraduate
