Mezza Residences Tower 2, Gregorio Araneta Ave, Quezon City
Location: Quezon City
Job Type: Full-time
Experience Level: Entry / Mid / Senior
Industry: BPO
Kickstart your career with Alorica Mezza as a Customer Service Representative! You’ll be the frontliner in delivering outstanding support to our clients while building valuable skills in a fun, fast-paced, and rewarding environment. Whether you’re a fresh graduate or looking to grow in the BPO industry, this role is your chance to shine.
Provide excellent customer support via phone.
Resolve inquiries and concerns with professionalism and empathy
Document customer interactions accurately and efficiently
Follow company guidelines to ensure quality service delivery
Work closely with teammates to meet targets and goals
At least 18 years old
High school graduate, college undergraduate, or graduate
Strong communication and interpersonal skills
Able to multitask in a fast-paced setting
Problem-solving mindset and attention to detail
Customer service experience is an advantage, but not required (newbies are welcome!)
? Salary package ranging from ₱16,000 – ₱17,500
? Career growth opportunities
? Health and wellness programs (HMO Benefit)
?️ Exclusive employee perks and discounts
? Inclusive, fun, and supportive workplace
? Continuous training and development
At Alorica Philippines, we believe in people first. We provide a space where you can grow, learn, and thrive while making a positive impact on customers’ lives. Join us and be part of a global BPO leader that values innovation, collaboration, and career advancement.
Apply now via JobYoda and take the first step toward your BPO career with Alorica Mezza!
About Alorica Philippines
Read more about Us
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
Read more about Us
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