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Foundever® - Wage Garnishments Specialist | At least 2 yrs Wage Garnishment Experience

Location G/F One Julia Vargas, Ortigas Home Depot Complex, Julia Vargas Avenue, Pasig City

Job Description

Go further with Foundever®

Are you ready to move your career forward? At Foundever®, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

What are we looking for?

2+ years of Wage Garnishments experience is required.

Excellent interpersonal, written, and verbal communications skills, especially on the phone and or via email.

Analytical skills and ability to solve problems effectively.

Team-oriented, well organized, and able to manage multiple tasks and deadlines.

Demonstrated knowledge of Windows applications, including Word, Excel, Outlook, Teams, and OneNote.

Ability to engage and negotiate with internal and external partners.

Exceptional attention to detail.

Duties and Responsibilities:

Complete garnishment setup and servicing of changes, modifications, questions, and releases.

Assist clients with deduction questions, including research of calculations and payables distribution.

Assist clients with Payable Check Policies.

Communicate with clients via email or phone regarding all aspects of processing.

Work with courts and agencies to ensure accuracy of deduction setups and payment delivery.

Assist internal staff with questions related to garnishment deductions in addition to electronic payment support, as a center of excellence. **

Responsible for proper garnishment setup and adjustment procedure(s); train and work with appropriate internal groups as required.

Follow and contribute to the documentation of department procedures and training materials.

Other duties as assigned.

What should you expect from us?

Paid training from day one
Tons of growth opportunities (93% of our non-agent positions are filled internally)
A leadership team that hears your voice; we know that when we work together we can accomplish so much more
Fun team environment where we work hard to build trust every single day
HMO Benefits for you and your family
Free Call Center Training
Free Shuttle services in selected locations (Pick-up points)

Terms and conditions apply

Allow us to bring you a new and hassle-free job application experience through our Virtual Recruitment Hub.

Simply click on the link below to immediately bring you one step ahead of your application:

Link:

https://jobs.foundever.com/job/Manila-PH-Maki-NCR-Phil/1170714200/?utm_source=JOBYODA&utm_campaign=JOBYODA

This will take you to the registration portal to start the automated application process. Please make sure you are ready to proceed and that you are at a location conducive for assessments. Kindly take the time to complete the assessment within the day.

Best of luck!

Skills Required

Qualification Required

Vocational

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What this jobs offers

About Foundever® Read more about Us

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.