South Tower, Three Cyberpod Centris, Eton Centris, EDSA cor. Quezon Avenue, Diliman District, Quezon City, Philippines, 1101
- Job Title: NONVOICE Account for TELCO - Earn up to P22,500 - Location: Quezon City - Job Type: Full-time - Experience Level: Entry - Industry: BPO
Are you passionate about providing top-notch customer service in the telecommunications industry? Join our team at Alorica - Centris as a NONVOICE Account for TELCO and earn up to P22,500! In this role, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. You will work in a dynamic team environment using industry-leading tools and following best practices to deliver high-quality service.
- Respond to customer inquiries promptly and professionally - Resolve customer issues in a timely and efficient manner - Follow established processes and guidelines to deliver exceptional service - Collaborate with team members to achieve performance goals - Update customer records accurately and thoroughly - Stay up-to-date on product and service information to assist customers effectively
- Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work well in a team environment - Basic computer skills and proficiency in MS Office - High school diploma or equivalent - Prior customer service experience is a plus
- Competitive salary up to P22,500 ? - Health insurance coverage ? - Opportunities for career growth and development ? - Fun and inclusive team environment ? - Employee discounts and perks ? - Training and support for personal development ?
At Alorica - Centris, we prioritize team spirit, career development, and providing the tools and technology needed for success. Joining our team means being part of a supportive and inclusive culture where your contributions are valued. We offer opportunities for growth and advancement, as well as a positive work environment that encourages collaboration and learning.
To apply for the NONVOICE Account for TELCO - Earn up to P22,500 role at Alorica - Centris, please visit our company website and follow the instructions for submitting your application. We look forward to welcoming you to our team!
About Alorica Philippines
Read more about Us
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
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