TDCX - Up to 20K New Hire Bonus*! Customer Service Ambassador | ONE-DAY Hiring Process

Location 21F Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City

Job Pitch

ONE-DAY HIRING PROCESS AND SHORTER RECRUITMENT PROCESS (Recruitment Interview + Assessment only)
P20,000 New Hire Performance Bonus*!
Up to P500 in electronic gift cards for application milestones plus P300 eGC for all applicants processed onsite!
Up to 30% Monthly Performance Incentives – your hard work is rewarded!
HMO & Life Insurance from Day 1
Up to 25 Paid Time-Off credits
Performance-based Merit Increases and Milestone Rewards for employees expanding their tenure
Employee Assistance Programs and Counselling & Consultations, along with Bereavement leaves and Assistance to help support our employees
And so much more to explore!

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
A positive culture for you to #BeMore at work
Easy-to-locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards

Who are we looking for?

High School Graduate
Must have at least 6 months of BPO experience
Preferably with blended customer service experience (voice and non-voice)
Strong verbal and written English communication skills
Positive, self-motivated and energetic
Amenable to work rotating shifts
Can work in Cebu IT Park, Cebu City

(*Milestones & New Hire Performance promos are exclusive to December classes only. Terms and conditions apply.)

Job Description

What is your mission?

As a Support Ambassador, you will work with our Largest Online Booking Account to deliver outstanding customer experience through phone and email. You will be the first point of contact to handle and resolve customer concerns.

Skills Required

Calm Under Pressure
Open to Flexible Schedules
Attention to Detail
Empathetic to Customers
Positive Attitude
Strong Communication Skills

Qualification Required

High School Graduate

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What this jobs offers

About TDCX Read more about Us

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.