URGENT HIRING!!! CUSTOMER SERVICE FOR HEALTHCARE ACCOUNT TO START ASAP!

Alorica Philippines - URGENT HIRING!!! CUSTOMER SERVICE FOR HEALTHCARE ACCOUNT TO START ASAP!

Location 5th floor Alphaland Southgate Tower Makati City (beside MRT Magallanes Station)

Job Description

Job Title: URGENT HIRING!!! CUSTOMER SERVICE FOR HEALTHCARE ACCOUNT TO START ASAP! Location: Quezon City Job Type: Full-time Experience Level: Entry / Mid / Senior Industry: BPO

About the Role

We are looking for dynamic individuals to join our team as Customer Service Representatives for a healthcare account. In this role, you will be the first point of contact for customers, providing exceptional service and support. You will have the opportunity to work with advanced tools and technologies in a collaborative team environment focused on delivering high-quality customer care.

Key Responsibilities

  • Handle customer inquiries and provide information about healthcare services
  • Assist customers with account inquiries and issue resolution
  • Document customer interactions and maintain accurate records
  • Collaborate with team members to achieve performance targets
  • Adhere to company policies and procedures

Qualifications

  • Excellent communication skills
  • Ability to multitask and work in a fast-paced environment
  • Experience in customer service or related field is a plus
  • Proficiency in MS Office and basic computer skills

Benefits

  • Competitive salary and benefits package ?
  • Career growth opportunities ?
  • Training and development programs ?
  • Friendly and supportive team environment ?
  • Healthcare benefits ?

Why Join Us

At Alorica Philippines, we pride ourselves on our inclusive culture, team spirit, and commitment to employee development. Joining our team means working with cutting-edge tools and technologies and being part of a company that values your growth and success.

How to Apply

To apply for this position, please visit our company website and submit your application online.

Skills Required

Qualification Required

  • High School Graduate

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

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