URGENT HIRING CSR - BGC TAGUIG - Publishing Voice Account - TO START ASAP

Alorica Philippines - URGENT HIRING CSR - BGC TAGUIG - Publishing Voice Account - TO START ASAP

Location 6th Floor, Philplans Corporate Center, 10th Ave. cor. Kalayaan Ave., Bonifacio Global City, Taguig City, Philippines, 1634

Job Description

Job Title: URGENT HIRING CSR - BGC TAGUIG - Publishing Voice Account - TO START ASAP Location: Quezon City Job Type: Full-time Experience Level: Entry / Mid / Senior Industry: BPO

About the Role

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative for our Publishing Voice Account located in BGC Taguig. As a CSR, you will be responsible for providing exceptional service to customers, resolving issues efficiently, and representing the company with professionalism and integrity. You will work in a fast-paced environment with a supportive team and have access to top-notch tools and resources to ensure success. At Alorica Philippines, we prioritize quality in every interaction and strive to exceed customer expectations.

Key Responsibilities

  • Handle customer inquiries via phone, email, and chat
  • Provide information about products, services, and promotions
  • Assist customers in troubleshooting issues and resolving complaints
  • Document customer interactions and resolutions accurately
  • Collaborate with team members to improve processes and customer satisfaction
  • Meet performance targets and quality standards

Qualifications

Good for newbies
High school Graduate, SHS Graduate, College Undergraduate, College Graduate
With or without BPO Experience
Excellent communication skills

Why Join Us

At Alorica Philippines, we foster a collaborative and inclusive work environment where employees are valued and supported. We provide opportunities for career advancement, ongoing training, and access to cutting-edge technology to enhance your skills. Joining our team means being part of a community that values teamwork, innovation, and exceptional service delivery.

How to Apply

To apply for the URGENT HIRING CSR - BGC TAGUIG - Publishing Voice Account - TO START ASAP role, please visit our company website and submit your application online.

Skills Required

Qualification Required

  • High School Graduate

What this jobs offers

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

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