Interactech Solutions Inc- Cebu City - Telemarketing
Cebu Business Park, Samar Loop QBE 11F, Cebu City, Cebu, Philippines
JOB SUMMARY
Generates sales either by cold calling or answering requests in a fast-paced environment;
influences exiting or potential customers to buy products or services.
JOB RESPONSIBILITIES AND DUTIES:
• Cold call people using a given phone directory to sell products.
• Answer incoming calls from prospective customers.
• Ask pertinent questions to understand the customer’s requirements.
• Record the customer’s personal information accurately in a computer system.
• Deal with complaints or doubts to safeguard the company’s reputation.
• Keep records of calls and sales and record useful information.
JOB QUALIFICATIONS:
• Must possess at least college degree in any field
• Proven experience as telemarketer or similar sales/customer service role is a must.
• Proven track record of successfully meeting sales quotas preferably over the phone is a plus.
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Excellent communication and presentation skills.
• Proficient in English.
• Skilled in negotiation and dealing with complaints.
• Persistent and results-oriented.
• Patient and able to handle customer rejection
• Willing to work on shifting and holidays
• Willing to work-on-site in Bataan
About Interactech Solutions Inc- Cebu City
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OUR COMPANY IS A REGISTERED BUSINESS PROCESS OUTSOURCING COMPANY WE PROVIDE BACK OFFICE, INFORMATION TECHNOLOGY AND CUSTOMER SUPPORT SERVICES FOR ENTITIES ABROARD SPECIALLY IN SOUTHEAST ASIA. WE BELIEVE THAT A ROBUST ONLINE SOFTWARE PLATFORM GREATLY REFELCTS ON AN ORGANIZATION’S GLOBAL SUCCESS. THAT’S WHERE WE COME IN. WE ALSPO PROVIDE MULTI-FACETED END TO END SOLUTION TO SUPPORT ALL YOUR ORGANIZATIONAL NEEDS INCLUDING: WEB DEVELOPMENT COMMUNICATION TECHNOLOGIES AND SYSTEM SOFTWARE MANAGEMENT DATA PROCESSING AND STORAGE NETWORK SOLUTION
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