Xentro Mall Antipolo, Sumulong Hwy, Antipolo, Rizal, Philippines
Why apply today?
Get 30K SIGNING BONUS! for our Back Office & Voice/Chat Campaign on top of the *23K-26K package!!!
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
About the Job: As a Teammate, you will receive inbound and/or place outbound calls. You will provide accurate and timely responses for inquiries coming through email and live chat support channels. You will filter content from the client's website. You will also perform data and research functions. You will provide support through known basic troubleshooting techniques. You will also manage and resolve customer complaints. You will identify and escalate priority issues. You will route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.
Qualification:
1 year of prior operations experience preferably in a fraud customer experience environment/customer service.
At least a high school diploma or equivalent
English fluency, must be able to read and speak the language
Strong interpersonal skills, verbal and written communication skills
Here’s how to apply:
Visit our Recruitment Hub and chat with us in person
Mondays - Fridays | 9am-6pm
3F Xentro Mall, Sumulong Hwy., Antipolo
*Terms & Conditions apply
About TaskUs PH
Read more about Us
TaskUs provides #RidiculouslyGood BPO services in Digital CX, Content Security, Data & AI Operations, and Consulting to the world’s most innovative and disruptive brands. It started with one ridiculously good idea: put people first. We are not your typical BPO or professional services company, as we believe that happy customers are only possible with happy employees. We’re a collective team of highly capable, passionate, and driven teammates who deploy technology and maximize data to fuel our customers’ success. From our Ridiculously Refreshing sites and facilities around the globe; to educational grants for employees and their children; to healthy, subsidized meals that fund local charities – we provide the absolute best to our people, making Us the top professional services firm in this space. You + Us = Outsourcing Reimagined. Join Us today and experience true #PeopleFirst culture!
Read more about Us
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