TTEC Pasay | AUS Retail Campaign - Customer Service | Up to PHP24,900 Package TTEC - TTEC Pasay | AUS Retail Campaign - Customer Service | Up to PHP24,900 Package

Location TTEC Customer Care Management Philippines Incorporated, J.W. Diokno Boulevard, Pasay, Metro Manila, Philippines

Job Pitch

 

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC 

 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!    

 

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at Ground Floor, Five Ecom Center, Palm Coast Dr., MOA Complex, Pasay City 

 

What You’ll be Doing 

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer technical requests or issues via call or non-voice services such as email, live chat, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   

 

 

Job Description

During a Typical Day, You’ll 

  • Answer incoming communications from customers  

  • Connect and resolve issues with customers using voice, email and chat 

What You Bring to the Role 

  • 6 months or more of customer service experience in a BPO industry 

  • Completed senior high school or 2nd year in college 

  • Recognize, apply and explain your product or service knowledge  

  • Computer experience 

  • A residence within Metro Manila or Cavite area 

What You Can Expect 

  • A chance to win Samsung Galaxy Z Flip 6 when you get hired between Sept. 1 to Nov. 30 

  • Dayshift work schedule 

  • Supportive of your career and professional development 

  • An inclusive culture and community minded organization where giving back is encouraged 

  • A global team of curious lifelong learners guided by our company values 

  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives 

Visit https://mybenefits.ttec.com/phl/ for more information. 

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate

What this jobs offers

TTEC About TTEC Read more about Us

Who we are (values, mission, purpose)

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.  We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day. While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back. We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over

Our DNA At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.

Our Purpose Deliver humanity to business.

Our Vision Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.

Our Mission Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

Read more about Us