Eton Centris, Quezon Avenue, Diliman, Quezon City, Metro Manila, Philippines
PHP 24,500 Salary Package – Competitive pay to jumpstart your career.
Program Incentives – Earn additional rewards based on performance!
20% Night Differential – Get extra earnings for working night shifts.
Work Onsite – Enjoy a dynamic, fast-paced work environment right in the heart of Makati.
Handling inbound customer inquiries via phone and digital channels
Providing technical support and troubleshooting for customer issues
Educating customers on product features and services
Processing customer orders, requests, and complaints in a timely manner
Escalating complex issues to the appropriate teams for resolution
Maintaining accurate records and updating customer information in the system
Adhering to quality standards and key performance indicators
About Alorica Philippines
Read more about Us
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
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