Wells Fargo - Spanish Bilingual Quality Assurance

Location McKinley Hill Drive, Taguig, Metro Manila, Philippines

Job Description

In this role, you will:

Support in implementation of initiatives related to operations and Business Execution across multiple lines of business
Identify opportunities to improve processes and provide support to a variety of diverse support functions or operations
Perform moderately complex cross organizational administrative, transactional, and operational tasks including policy or process changes, process improvements, and technology enhancement tasks
Receive direction from supervisors
Assist with the administration of Strategy and Execution programs, projects, or processes specific to the business
Interact with colleagues of a specific line of business for the purpose of executing a variety of programs, services, and initiatives

Required Qualifications:

2+ years of Administrative Support, or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Completed at least 2 yrs in college
2+ years of BPO experience. Preferably in the financial sector.
At least 6 months of QA experience
Fluent in the Spanish language
Amenable to working on morning/mid shift schedule
Amenable to work onsite (Taguig)

Skills Required

Creative Thinker
Problem Solving Skills
Analytical Skills
Calm Under Pressure
Open to Flexible Schedules
Attention to Detail
Empathetic to Customers
Positive Attitude
Strong Communication Skills

Qualification Required

Undergraduate

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What this jobs offers

About Wells Fargo Read more about Us

Wells Fargo Philippines is a critical component of Wells Fargo’s (Wells Fargo Bank, N.A.) strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo in the Philippines

engages in application development and support, testing, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo’s needs. The entities currently have offices in Taguig City, Metro Manila.