Ubiquity - Sales Insurance Account | BGC | Onsite | Earn up to P34,500
Bench Building, 10th Floor Rizal Drive & 30th Street BGC
Job Description:
As a Customer Support Representative at Ubiquity Manila, you will play a crucial role in ensuring customer satisfaction and success. You will be responsible for providing exceptional support, troubleshooting technical issues, and assisting customers in adopting our products.
Exciting Benefits awaits U:
This could be U:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following.
Outbound calling to various leads through sales campaigns;
Conversion of prospect calls to Live-transfer or Booked appt for Licensed Agents;
Taking inbound calls and converting to qualified live-transfer or booked appointment;
Using relevant/strong rebuttals to overcome objections;
Effectively the communicate the benefit our services;
Assumptive selling;
Accurately input prospect/client information into assigned CRM platform;
Pipelining of future prospects and setting reminders for callback;
Implements feedback and coaching for immediate improvement;
Actively participates in relevant meetings;
Adheres to all scripts and protocols;
Adheres to all CMS compliance;
Maintains a high quality of performance and continuously increases performance.
About Ubiquity
Read more about Us
What we do. Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150 brands and counting. We want you. We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone feels free to be their most authentic self.
Read more about Us
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