Alorica Philippines - SIGN ON BONUS 20K - CSR FINANCIAL IN MAKATI - START ASAP DECEMBER!

Location 5th floor Alphaland Southgate Tower Makati City (beside MRT Magallanes Station)

Job Description

Job Title: SIGN ON BONUS 20K - CSR FINANCIAL IN MAKATI - START ASAP DECEMBER! Location: Quezon City Job Type: Full-time Experience Level: Entry / Mid / Senior Industry: BPO

About the Role

Join our team as a Customer Service Representative in the financial industry. You will be based in Makati and start immediately in December. As part of Alorica Philippines, you will be entrusted to deliver top-notch service to our clients while also making a significant impact in the industry. You will be part of a dynamic team that values collaboration, innovation, and excellence in all aspects of customer care.

Key Responsibilities

Handle inbound and outbound customer calls regarding financial inquiries and concerns.
Provide personalized assistance to clients to resolve issues effectively and efficiently.
Maintain accurate records of customer interactions, transactions, and inquiries.
Ensure high customer satisfaction by delivering exceptional service and exceeding expectations.
Collaborate with team members and departments to optimize processes and improve customer experience.

Qualifications

Excellent communication skills and customer service orientation.
Ability to adapt to a fast-paced work environment and handle high call volumes.
Previous experience in customer service, preferably in the financial industry.
Proficiency in using CRM software and Microsoft Office applications.
High school diploma or equivalent, college education preferred.

Benefits

Competitive salary with the opportunity for performance-based bonuses ?
Health insurance coverage and wellness programs ?
Career development and growth opportunities within the company ?
Paid time off and flexible work schedules ?️
Educational assistance and training programs ?
Friendly and collaborative work environment with supportive team members and managers ?

Why Join Us

At Alorica Philippines, we prioritize creating a positive work culture that fosters professional growth and personal development. We provide our employees with the tools and resources needed to succeed in their roles and advance their careers. Joining our team means becoming part of a community that values diversity, creativity, and innovation, making Alorica Philippines a unique and rewarding place to work.

How to Apply

To apply for this exciting opportunity, please visit our company website and submit your application online. We look forward to welcoming you to our team!

Skills Required

Qualification Required

High School Graduate

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What this jobs offers

About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com