Retail Account - START ASAP - Alorica Makati

Alorica Philippines - Retail Account - START ASAP - Alorica Makati

Location Eton Centris, Quezon Avenue, Diliman, Quezon City, Metro Manila, Philippines

Job Pitch

Program Incentives
20% Night differential
Shifting schedule
Site: Alorica MJ Plaza Site
Full time Work
Onsite Work

Job Description

Responding to inbound customer inquiries and requests via phone, email, and chat
Resolving customer issues and concerns in a timely and professional manner
Providing information about products and services to customers
Documenting customer interactions and maintaining accurate records
Identifying opportunities to promote additional products and services to customers
Collaborating with team members to improve customer service processes and procedures

Skills Required

Qualification Required

  • High School Graduate

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

Read more about Us
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