Upper McKinley Hill, Taguig, Metro Manila, Philippines
atient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.
Pay: Php 18,000 - Php 28,000 per month (Up to Php 32,000/monthly)
Qualifications:
Candidate must be a High School Graduate, Senior High School Graduate, Associate Graduate and/or College Level
We accept fresh graduates or candidates with experience in any local or international voice account
Good communication skills, both written and oral
Passionate about customer service and patient satisfaction
Ability to handle calls
Must be willing to work on a shifting schedule
Willing to work on-site in Taguig City
Responsibilities:
Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes
Generate patient letters / reports
Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit
Adhere to all HIPAA guidelines and policies
Benefits:
Company Christmas gift
Company events
Employee discount
Health insurance
Life insurance
Paid training
Promotion to permanent employee
Job Types: Full-time, Permanent, Fresh graduate
About Alldigitech Manila Inc.
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Alldigitech Inc (NSE – ALLDIGI) India is a pure play, third-party Business Process Outsourcing (BPO) Company offering both voice and non-voice services on a blended delivery platform.
Starting out in 1998, Alldigi has emerged as a global corporation, servicing veritable corporate majors across the world on a 24/7/365 basis. Balancing rapid growth with an expansion in service offering, Alldigi is acknowledged for its expertise in Banking, Financial Services and Insurance, Technical Support, Quality Assurance and Human Resource Processing domains.
Alldigitech Inc began to expand in the Philippines to complement the demands of US clients and to tap other potential Southeast Asian markets. The 150-seater BPO Kingdom Builders, Inc. (KBI) in Ortigas was bought by Alldigitech Inc in October 2007.
Alldigitech Inc. now caters to the needs of existing and proposed customers from the US, Australian and ASEAN markets. Alldigitech Inc has also scaled the capacity of Alldigitech Inc to 750 seats.
Read more about Us
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