Alorica Philippines - P30,000 SIGN-ON BONUS + up to P22,500/month salary! | NONVOICE ACCOUNT at Alorica Centris (ONSITE)

Location South Tower, Three Cyberpod Centris, Eton Centris, EDSA cor. Quezon Avenue, Diliman District, Quezon City, Philippines, 1101

Job Description

- Job Title: P30,000 SIGN-ON BONUS + up to P22,500/month salary! | NONVOICE ACCOUNT at Alorica Centris (ONSITE) - Location: Quezon City - Job Type: Full-time - Experience Level: No Experience - Industry: BPO

About the Role

Are you looking to kickstart your career in the BPO industry? Alorica - Centris is currently seeking enthusiastic individuals to join our team in Quezon City. As a member of our Nonvoice Account team, you will be responsible for providing exceptional customer service and support. We pride ourselves on fostering a dynamic and collaborative work environment where your skills and potential will be fully realized.

Key Responsibilities

Respond to customer inquiries via email or chat
Handle and resolve customer complaints in a professional manner
Ensure customer satisfaction through effective communication and problem-solving
Maintain accurate records of customer interactions and transactions
Adhere to company policies and procedures
Collaborate with team members to achieve team goals

Qualifications

High School graduate or equivalent
Strong analytical skills
Ability to remain calm under pressure
Open to working flexible schedules
Attention to detail and accuracy
Empathetic and understanding towards customers
Positive attitude and eager to learn
Excellent communication skills

Benefits

P30,000 sign-on bonus ?
Up to P22,500/month salary ?
Career development opportunities ?
Fun and supportive team environment ?
Opportunity for growth and advancement within the company ?

Why Join Us

At Alorica - Centris, we are committed to providing our employees with the tools and resources they need to succeed. We offer a positive and inclusive work culture where teamwork and collaboration are valued. Joining our team means gaining valuable experience in the BPO industry and endless opportunities for personal and professional growth.

How to Apply

If you are ready to take the next step in your career, please apply through our company website or walk-in for an interview at our Centris office. We look forward to welcoming you to the Alorica - Centris family!

Skills Required

Analytical Skills
Calm Under Pressure
Open to Flexible Schedules
Attention to Detail
Empathetic to Customers
Positive Attitude
Strong Communication Skills

Qualification Required

High School Graduate

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About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com