Cloudstaff - Outbound Cruise Sales Representative | Work From Office

Location 2/F New Street Building Mac Arthur Highway Balibago Angeles City Philippines 2009

Job Pitch

We’re Hiring:Outbound Cruise Sales Specialist!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a Outbound Cruise Sales Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Get hired from now until December 2024 and get 2 tickets for you and your loved one to this year's year-end party at The Philippine Arena featuring global musicians, Air Supply.

Role: Outbound Cruise Sales Specialist
Work Arrangement: Work from Office
Location: Philippines - Angeles
Schedule: Night shift

Job Description

Arrivia is a leading provider of travel experiences, specializing in unforgettable cruise vacations. We are dedicated to helping travelers find the perfect cruise and create lifelong memories. Our team is passionate about travel and committed to delivering outstanding customer service.

Conduct outbound calls to warm leads, previous customers, and prospective clients to discuss available cruise options and leave voice message to clients
- Educate clients on cruise packages, itineraries, and current promotions to match their needs and interests.
- Build and maintain relationships with clients to encourage repeat business and referrals.
- Meet or exceed monthly sales targets by closing bookings and securing deposits.
- Provide exceptional customer service throughout the booking process and address any questions or concerns.
- Accurately record client interactions and update customer information in the system.
- Stay up to date on cruise industry trends, seasonal promotions, and product knowledge to effectively answer questions.
- Display personality, Drive, Energy, Passion that comes through the phone

Qualification and requirements:

At least 6 months pure outbound BPO sales experience
Call center and phone sales experience highly preferred
Cruise & travel experience preferred
Verifiable track record of success in a sales role
Comfortable taking outbound member calls
Communication skills to help explain the products and services to the members
Ability to be successful in a performance, commission and bonus driven environment
Passion to help members, co-workers and growth of the company
Positive mindset and adaptive in changes
Flexible Availability - Willingness to work some evenings, weekends, or holidays as needed to accommodate client schedules
Outstanding background record from previous company

Cloudstaff: Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?
✔ Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
✔ Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
✔ Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing your experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.

Skills Required

Empathetic to Customers
Positive Attitude
Strong Communication Skills

Qualification Required

High School Graduate

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What this jobs offers

About Cloudstaff Read more about Us

Cloudstaff is the fusion of great people, innovative technology, and a culture that engages our staff and promotes personal and professional growth.

Cloudstaff was established in 2005 by Australian Internet pioneer Mr. Lloyd Ernst. The company initially focused on software development for Western markets.

In 2010, Cloudstaff identified the Philippines as an emerging market for outsourcing services and expanded operations to the region, commencing with a small team of only seven staff. As a result of the successful expansion, the company was able to extend its service offerings and workforce.

Because of the wealth of local talent and strong, experienced management, the company has continued to enjoy remarkable growth in all areas of its business year on year.

Currently, Cloudstaff employs over 5,000 staff members and contractors across 17 world-class offices and locations. Furthermore, the company is experiencing an average monthly growth rate of 7.5%. Additionally, Cloudstaff operates sites in India, Colombia, and the Philippines.