Cyberscape Alpha, Garnet Road, Ortigas Center, Pasig, Metro Manila, Philippines
Start Your Career with Everise – Apply Onsite for a Faster One-Day Hiring Process!
We’re hiring for Pioneer Technical Support Representative at Everise Ortigas, Pasig. Apply now and be part of the team!
Join us this July 22 - 23 for the Tech Day Hiring Event at Ortigas site! Get a chance to earn 5,000 Welcome Incentive* if you get hired!
Walk-in Application:
19F Cyberscape Alpha, Ortigas, Pasig City (Recruitment Hub)
Monday to Friday | 11:00 AM – 6:00 PM
Main Duties and Responsibilities
Professionally handles high volume inbound calls to quickly identify and resolve customer issues
Presents new products and services
Enhance customer experience and satisfaction
Demonstrate ability to gauge customer response
Thoroughly and efficiently gather customer information, assess, and fulfill customer needs, and educate customer
Resolve customer issues via one-call resolution guidelines and/or escalated process
Meet or exceed company and client performance metrics
Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
Responsible for call disposition or compiling and generating reports as required
What We Offer:
HMO from Day 1 + free dependent upon regularization
Paid Training
Annual performance incentive
Life Insurance from Day 1
Leave Credits convertible into cash
Free-of-charge pre-employment medical exam
A supportive and fun working environment
Work with an award-winning, people-first company
Qualifications:
Must have at least 6 months of TSR Experience!
Undergraduates or SHS/HS (old curriculum): at least 6 months of TSR Experience
Good to excellent communication skills
Willing to work on shifting schedules
Comfortable with an onsite setup
Preferably residing in Pasig, Mandaluyong, Taguig, Quezon City, Rizal or nearby areas!
Must have an active Viber account
Terms and conditions apply*
About Everise Philippines Read more about Us
We Are Everise
Founded in 2016, Everise is a global leader transforming customer service for healthcare, transport, logistics, insurance, financial services and tech businesses. The Company solves problems for the millions of customers of some of the world’s leading brands, by combining the best technology with compassionate service.
With over 19,000 champion agents operating across eight strategic markets globally, Everise seeks to deliver happiness to customers of some of the world’s best loved brands. Our customer service solutions are high performing, secure, agile and have fluent proficiency in 32 languages, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com.
Read more about Us
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