Makati, Metro Manila, Philippines
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
Technical skills and qualifications:
● Computer literate and proficient in the use of Windows OS, Apple OS, Microsoft Office, and Google applications
● Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues
● Fluent in the English language, as well as reading and writing in English
● Must be at least a high school graduate
● Must have at least 1 year of BPO experience
Soft skills:
● Problem-solving and critical-thinking skills
● Great communication skills, written and oral
● Must be adaptable and flexible, demonstrating abilities to work with process and information changes
● Empathic toward customers and can maintain a customer-centric approach
● Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments
● Open to feedback, eager to learn, and can show improvement
Personality traits required:
● Resilient, calm, and professional when dealing with challenging situations
● Adaptable to a dynamically changing business
● Trustworthy and reliable with a high level of integrity
● Resourceful, high attention to detail, and the ability to multitask
What’s in it for you?
● Competitive salary
● Great benefits package
● Professional growth opportunities with the chance to learn from many different functions
● A fun and inclusive workplace
About TaskUs PH
Read more about Us
TaskUs provides #RidiculouslyGood BPO services in Digital CX, Content Security, Data & AI Operations, and Consulting to the world’s most innovative and disruptive brands. It started with one ridiculously good idea: put people first. We are not your typical BPO or professional services company, as we believe that happy customers are only possible with happy employees. We’re a collective team of highly capable, passionate, and driven teammates who deploy technology and maximize data to fuel our customers’ success. From our Ridiculously Refreshing sites and facilities around the globe; to educational grants for employees and their children; to healthy, subsidized meals that fund local charities – we provide the absolute best to our people, making Us the top professional services firm in this space. You + Us = Outsourcing Reimagined. Join Us today and experience true #PeopleFirst culture!
Read more about Us
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