Non-Voice Digital Ads Support | eCommerce Social Media Account

TDCX - Non-Voice Digital Ads Support | eCommerce Social Media Account

Location 21F Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City

Job Description

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

 

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

 

Top reasons to work with TDCX

  • Competitive remuneration, great perks, and performance incentives

  • Comprehensive medical, insurance, or social security coverage

  • World-class workspaces

  • Engaging activities and recognition programs

  • Strong learning and development plans for your career growth

  • Positive culture for you to #BeMore at work

  • Easy to locate area with direct access to public transport

  • Flexible working arrangements

  • Be coached and mentored by experts in your field

  • Join a global company, winner of hundreds of industry awards

 

What is your mission?

As a Digital Ads Support Specialist (Non-Voice), you will help us deliver excellent service to our partner brand by performing these tasks:

  • Become and remain knowledgeable and passionate about leading E-commerce products and services standards.

  • Investigate and resolve issues that are reported by buyers/sellers/creators such as checking order and logistics status.

  • Review the reported issues within agreed turnaround times and standards of quality.

  • Capable of coping with peaks in contact volumes during promotion seasons.

 

Who are we looking for?

  • Completed 2 years in college.

  • Minimum of 1 year experience in digital advertising, social media, or paid ads/digital ads monetization.

  • Experience in e-commerce or marketplace platforms is a plus.

  • Have strong customer service skills, verbal and written communication skills and empathy, rational decision making.

  • Successful track record working in a high-volume environment.

 

How to Apply?

Source of Application: Job Boards - JOBYODA

Online

Send us your application through JOBYODA and begin your #BeMore journey virtually Mon-Fri, 9am-5pm via https://bit.ly/TDCXManilaVirtualRecruitment. Declare JOBYODA as the source of your application during your interview.

Onsite

Send us your application through JOBYODA and visit our Onsite Recruitment Hub at 21F Robinsons Cyberscape Gamma, Ortigas Pasig City Mon-Fri, 10am-6pm. Declare JOBYODA as the source of your application during your interview.

 

ID verification may be conducted at any stage of the recruitment process.*

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • Undergraduate

What this jobs offers

TDCX About TDCX Read more about Us

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Read more about Us