South Tower, Three Cyberpod Centris, Eton Centris, EDSA cor. Quezon Avenue, Diliman District, Quezon City, Philippines, 1101
Company: Alorica Philippines
Location: Alorica Centris, Quezon City
Job Type: Full-time
Salary: Up to ₱24,500/month
Bonus: ₱15,000 Sign-on Bonus
We are hiring Customer Service Representatives for a Voice Account at Alorica Centris. This role is open to no experience candidates, making it ideal for fresh graduates, career shifters, and first-time BPO applicants.
As a CSR, you will handle inbound customer calls, provide accurate information, resolve concerns, and deliver excellent customer service in a professional and friendly manner.
Answer inbound customer calls professionally
Assist customers with inquiries, concerns, and basic troubleshooting
Provide accurate information and follow call flow procedures
Maintain high customer satisfaction and quality standards
Document interactions using internal systems
No BPO experience required
At least High School graduate (College level or graduate preferred)
Good to excellent English communication skills
Willing to work on shifting schedules, weekends, and holidays
Willing to work onsite at Alorica Centris
Up to ₱24,500 monthly salary
₱15,000 Sign-on Bonus
Night differential and overtime pay
HMO coverage
Career growth and promotion opportunities
Friendly and inclusive work environment
Alorica is a global leader in customer experience solutions, offering stable employment, continuous learning, and long-term career opportunities in the BPO industry.
Apply now and start your BPO career with no experience needed!
About Alorica Philippines
Read more about Us
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
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