No Experience Required -  Makati - Up to 24.500 Monthly - Financial Account

Concentrix - No Experience Required - Makati - Up to 24.500 Monthly - Financial Account

Location Makati, Metro Manila, Philippines

Job Description

Are you looking to start your career in the BPO industry? We are hiring Customer Service Representatives for a Telco Account in Makati, and no prior work experience is required. We welcome fresh graduates, career shifters, and first-time job seekers who are eager to learn and build a successful career in customer service.

As a Customer Service Representative, you will assist customers with their telecommunications services, answer inquiries, resolve concerns, and provide excellent customer support through phone, chat, or email channels.

Key Responsibilities

  • Handle customer inquiries regarding mobile, internet, and telecommunications services.
  • Assist customers with billing concerns, account updates, service activations, and plan inquiries.
  • Troubleshoot basic technical issues and provide appropriate resolutions.
  • Deliver accurate information about products, services, and promotions.
  • Document customer interactions and maintain updated account records.
  • Follow company procedures and quality standards.
  • Provide a positive customer experience during every interaction.

Qualifications

  • High School Graduate (Old Curriculum) or Senior High School Graduate.
  • College graduates and undergraduates are welcome to apply.
  • No BPO or customer service experience required.
  • Good communication skills in English.
  • Basic computer navigation skills.
  • Willing to work onsite in Makati City.
  • Willing to work on shifting schedules, weekends, and holidays.

Benefits

  • Competitive salary package
  • Performance incentives and bonuses
  • Paid training provided
  • HMO and health benefits
  • Night differential and holiday pay
  • Career growth and promotion opportunities
  • Supportive and dynamic work environment

Skills Required

  • Calm Under Pressure
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Concentrix About Concentrix Read more about Us

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. We’re proud to be recognized with awards such as "World's Best Workplaces," “Great Place to Work,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, now's the perfect time to join our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Start your Concentrix journey today and discover why over 440,000 game-changers around the globe call us their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Like and follow us on Facebook and TikTok @ConcentrixPH or visit www.concentrix.com to learn more about us.

 

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