Alorica Philippines - No BPO experience needed! We accept newbies!

Location Three-Ecom Building, Mall Of Asia, Seaside Blvd., Pasay City, Metro Manila

Job Description

Job Title: No BPO experience needed! We accept newbies! Location: Pasay City Job Type: Full-time Industry: BPO

About the Role

Join Alorica Philippines as a newbie-friendly BPO agent and kickstart your career in the exciting world of customer service. As a part of our dynamic team, you will handle customer inquiries, provide solutions, and ensure top-notch service delivery. You will receive comprehensive training and support to excel in your role and grow professionally.

Key Responsibilities

Respond to customer inquiries via phone, email, and chat
Resolve customer issues in a timely and efficient manner
Provide accurate information and solutions to customers
Document customer interactions and transactions
Collaborate with team members to achieve performance targets
Adhere to company policies and procedures

Qualifications

No BPO experience required – we welcome fresh graduates and career shifters
Excellent communication skills in English
Ability to multitask and prioritize tasks effectively
Good problem-solving skills and attention to detail
High school diploma or equivalent

Benefits

Competitive salary package ?
Health and wellness benefits ?
Opportunities for career growth and advancement ?
Training and development programs
Fun and supportive work environment
Employee discounts and perks

Why Join Us

At Alorica Philippines, we prioritize team collaboration, continuous learning, and individual growth. We provide a supportive and inclusive work environment where you can thrive professionally. Join us to be part of a team that values your contribution, offers opportunities for advancement, and fosters a culture of excellence.

How to Apply

To apply for the role of a BPO agent at Alorica Philippines, please visit our website and submit your application online. We look forward to welcoming you to our team!

Skills Required

Qualification Required

College Graduate

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What this jobs offers

About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com