Love talking to customers? Get paid ?23K a month for it.

Concentrix - Love talking to customers? Get paid ?23K a month for it.

Location G/F Tower 1 Building 3, 8 Newtown Blvd., The Mactan Newtown, Lapu Lapu City, Cebu

Job Description

Job Title: Love talking to customers? Get paid ₱23K a month for it.
Location: Quezon City
Job Type: Full-time
Experience Level: Entry
Industry: Customer Service

About the Role

Are you passionate about customer service and enjoy engaging with people? Join Concentrix as a Customer Service Representative in Quezon City! In this role, you will have the opportunity to assist customers with their inquiries, provide solutions to their concerns, and ensure a positive customer experience. You will be part of a dynamic team that values excellence and teamwork.

Key Responsibilities

  • Handle inbound and outbound customer calls professionally and efficiently
  • Listen to customers' needs and provide appropriate solutions
  • Document customer interactions accurately
  • Collaborate with team members to achieve service level targets
  • Adhere to company policies and procedures
  • Resolve customer complaints with empathy and understanding

Qualifications

  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving skills
  • High school diploma or equivalent
  • Previous customer service experience is a plus

Benefits

  • Competitive salary of ₱23K per month ?
  • Healthcare benefits ?
  • Career growth opportunities ?
  • Fun and supportive work environment ?
  • Training and development programs ?
  • Employee discounts and incentives ?

Why Join Us

At Concentrix, we believe in fostering a culture of inclusivity, respect, and professional growth. Our team is dedicated to delivering top-notch customer service and we provide the necessary tools and resources to support your success. Join us and be part of a company that values its employees and promotes a positive work environment.

How to Apply

To apply for this exciting opportunity at Concentrix, please visit our company website and submit your application online.

Skills Required

  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Concentrix About Concentrix Read more about Us

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. We’re proud to be recognized with awards such as "World's Best Workplaces," “Great Place to Work,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, now's the perfect time to join our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Start your Concentrix journey today and discover why over 440,000 game-changers around the globe call us their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Like and follow us on Facebook and TikTok @ConcentrixPH or visit www.concentrix.com to learn more about us.

 

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