Alorica Philippines - Love Concerts? US Basketball? Join our Entertainment & Sports Ticketing Exchange Account! | CSR Hiring

Location Eton Centris, Quezon Avenue, Diliman, Quezon City, Metro Manila, Philippines

Job Pitch

Why You’ll Love This Job:

Competitive Salary Package: Earn 19,500Php plus program incentives!
Night Differential: Enjoy a 20% night differential for those late shifts.
Health Benefits: HMO incentives to keep you covered.
Amazing Work Environment: Work onsite at our Instagram-worthy office near MRT/LRT, PITX, Terminal Stations, and Mall of Asia!

What We’re Looking For:

Educational Background: Any college level or degree, Senior High School graduates (New Curriculum), or High School graduates (Old Curriculum).
Skills: Good comprehension and communication skills.
Availability: Must be able to work onsite in Pasay and be amenable to shifting and graveyard schedules.

Job Description

Are you passionate about concerts and US basketball? ? Join our dynamic team at the Entertainment & Sports Ticketing Exchange Account! We’re looking for enthusiastic Customer Service Representatives to be part of our pioneering accounts in Pasay.

Your Role:

Customer Interaction: Engage with customers via phone, email, online chat, or social platforms to resolve their questions or concerns.
Data Management: Maintain and update customer information as necessary.
Support: Provide product or service information and support to customers.

Skills Required

Problem Solving Skills
Calm Under Pressure
Open to Flexible Schedules
Empathetic to Customers
Positive Attitude
Strong Communication Skills

Qualification Required

High School Graduate

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About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com