6th Floor, Philplans Corporate Center, 10th Ave. cor. Kalayaan Ave., Bonifacio Global City, Taguig City, Philippines, 1634
LOCAL ACCOUNT – DAYSHIFT
Customer Service Representative (CSR)
Location: Taguig, BGC
Account: Financial (Local Voice)
Start Date: ASAP
Job Description:
We are looking for motivated and customer-focused individuals to join our team as Customer Service Representatives for a local financial voice account. The role involves handling customer inquiries, providing accurate information, and delivering excellent service while following company and regulatory guidelines.
Responsibilities:
Handle inbound customer calls for a local financial account
Address customer inquiries, concerns, and requests professionally
Provide accurate information regarding financial products and services
Document call details and customer interactions properly
Ensure compliance with company policies and quality standards
Maintain a high level of customer satisfaction
Qualifications:
At least 2 years in college completed with no back subjects
At least 3 months BPO experience
If no BPO experience, must have at least 6 months work experience in the Financial or Banking industry with customer-facing responsibilities
Good communication skills in English
Willing to work onsite in BGC, Taguig
Can start ASAP
Work Schedule:
Dayshift
Local Account
How to Apply:
Apply here:
https://tinyurl.com/FortLocalLandingPage
Apply now and start your career in a stable local financial account.
About Alorica Philippines
Read more about Us
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
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