Alorica Philippines - 15,000 SIGN-IN BONUS! CSR for Retail Account

Location 2310 Chino Roces Ave, Makati, Metro Manila

Job Description

Job Title:

₱15,000 SIGN-IN BONUS! CSR for Retail Account

Location:

Makati

Job Type:

Full-time

Experience Level:

Entry Level

Industry:

BPO

About the Role

Join our team at Alorica - Makati as a Customer Service Representative for a Retail Account, where you will assist customers with inquiries, provide product information, and resolve issues to ensure customer satisfaction. You will work in a dynamic team environment, utilizing cutting-edge tools and technology to deliver high-quality service.

Key Responsibilities

Respond to customer inquiries via phone, email, and chat
Provide product information and assistance with purchases
Troubleshoot and resolve customer issues promptly and accurately
Ensure customer satisfaction through effective communication and service delivery
Collaborate with team members to meet and exceed performance targets
Maintain a positive attitude and uphold company values

Qualifications

High school graduate or equivalent
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work in a fast-paced environment
Basic computer skills and familiarity with CRM systems
No prior experience required - training will be provided

Benefits

Competitive salary with performance-based incentives ?
Health and wellness benefits ?
Career growth opportunities and professional development ?
Fun and inclusive team culture
Employee discounts on retail products
₱15,000 sign-in bonus upon successful completion of training

Why Join Us

At Alorica - Makati, we prioritize teamwork, diversity, and continuous improvement. We offer comprehensive training, advancement opportunities, and a supportive work environment. Join us to be part of a growing company that values your contribution and invests in your success.

How to Apply

To apply for the position, please submit your application at https://tinyurl.com/Alorica-Makati-BPO

Skills Required

Qualification Required

High School Graduate

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What this jobs offers

About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com