Insurance Customer Success Rockstar (Get Up to 23K/Month + Perks!) – Concentrix San Lazaro

Concentrix - Insurance Customer Success Rockstar (Get Up to 23K/Month + Perks!) – Concentrix San Lazaro

Location Concentrix, Felix Huertas Road, Santa Cruz, Manila, Metro Manila, Philippines

Job Description

Are You Our Next Policy Pro & Everyday Superhero? ?️✨

Do you have a natural flair for helping people secure their peace of mind? Are you the dependable friend everyone turns to when they need things organized, sorted, and handled with care?

If you want to turn your communication skills into a high-impact career while stacking up sweet financial wins, your desk is waiting at Concentrix San Lazaro! Join our elite insurance account team and turn complex policies into smooth, stress-free customer experiences.

What You’ll Do (The Mission) ?️⚡

  • Be the Trust Anchor: Handle incoming inquiries from policyholders with empathy, clarity, and top-tier professionalism.
  • Navigate & Resolve: Assist customers with account updates, billing questions, and insurance policy details using cutting-edge tools.
  • Turn Confusion into Clarity: Break down intricate insurance jargon into simple, reassuring steps that leave customers smiling.
  • Keep It Accurate: Document every interaction with pinpoint precision while driving for stellar First-Contact Resolution (FCR).
  • Vibe with the Squad: Team up with a high-energy Manila crew dedicated to hitting targets, breaking records, and having fun along the way.

What We’re Looking For (The Requirements) ??

  • Experience Level: At least 6 months of BPO experience under your belt. (Insurance background is an awesome bonus, but your great attitude matters most!)
  • Communication Power: Sharp, clear, and engaging English communication skills that inspire confidence.
  • The Detail Mindset: Organized, analytical, and comfortable working with multi-step processes and digital systems.
  • Grace Under Pressure: Cool, calm, and collected when helping customers navigate important account moments.
  • Onsite Ready: Excited to report to our vibrant, accessible San Lazaro site in Manila and soak in that great office energy.

What We Offer (The Loot & Perks) ??

  • Awesome Pay Package: Earn up to 23K monthly, plus juicy performance incentives and bonuses that reward your hard work!
  • Health & Wellness Shield: Comprehensive medical, dental, and vision coverage (HMO) to keep you and your loved ones protected.
  • Paid Time Off: Well-deserved vacation leaves, sick leaves, and holiday pay to recharge your batteries.
  • Rapid Career Growth: Unlock massive promotion opportunities and skills training within a global BPO powerhouse.
  • Vibrant Culture: Work in a modern, dynamic workplace filled with engagement activities, wellness initiatives, and an unbeatable community.

Ready to Secure Your Future?

Don’t just sit on the sidelines—your high-performance desk at Concentrix San Lazaro is calling! Hit apply now and become the trusted insurance expert our customers can always count on.

 

Skills Required

  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Concentrix About Concentrix Read more about Us

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. We’re proud to be recognized with awards such as "World's Best Workplaces," “Great Place to Work,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, now's the perfect time to join our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Start your Concentrix journey today and discover why over 440,000 game-changers around the globe call us their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Like and follow us on Facebook and TikTok @ConcentrixPH or visit www.concentrix.com to learn more about us.

 

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