iFive Global - Human Resource Specialist | Labor Relations

Location iFive Inc., C-5, Quezon City, Metro Manila, Philippines

Job Description

HR OPERATION SPECIALIST

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent!

MAIN RESPONSIBILITIES

The HR Operations Specialist shall perform duties and responsibilities including, but not limited to the following:

Employee/Labor Relations, Performance Management, and Business Partnership

Maintain a positive and professional relationship across the board as an ambassador and initial point-of-contact for all employee concerns and inquiries
Provide guidance in the implementation of company policies, procedures, guidelines and updates to employees and operations leaders within scope
Coordinate with the appropriate department or escalate to HR leadership for timely resolution of employee transactions and grievances
Partner with operations leaders to execute and support employee retention strategies, which may include employee satisfaction (E-sat) surveys, focused group discussions (FGDs), rewards and recognition initiatives, and company-wide or group-specific engagement activities
Submit regular reporting on attrition, exit interview results, employee disciplinary cases, and employee engagement surveys, and provide recommendations for issues reported

Onboarding & Offboarding

Support employee onboarding according to standard company procedures by preparing employee welcome kits, facilitating new hire onboarding, and ensuring completion of the new employee onboarding checklist by coordinating with assigned persons, preparing welcome packets, and facilitating new hire orientation.
Support employee offboarding according to company procedures by preparing resignation acceptance letters, conducting exit interviews, facilitating exit clearance process, processing separation documents, coordination for Final Pay release, and other related activities

HR Data Maintenance

Maintain a clean and accurate HR database by updating employee data changes in a timely manner, including personal information changes as well as employee movements (i.e., new employee data, change in employment status, lateral transfers, promotions, change in salary and/or benefits, regularization, separation, etc.)

General HR Support

Work with Payroll Team to provide timekeeping backup support, coordinate payroll disputes for timely resolution, and coordinate government and company benefits claims
Coordinate with the department leaders in the communication of new policies, processes, reminders, events, payroll schedules and holidays to the organization through the creation of Memorandums, Posters, Email Blasts etc.

Requirements

At least two (2) years of Human Resources experience.
Thorough working knowledge of HR best practices relative to employee and labor relations, DOLE and other Legal Compliance related to employment, and organization management
Office-based / Temporary Hybrid Work Set Up
Able and willing to work on the night shift or any other schedule as required

Skills Required

Qualification Required

High School Graduate

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What this jobs offers

About iFive Global Read more about Us

IFIVE, INC. was created in 2018 to provide service and value to our customers in the medical and legal fields. Building on our management team's decades of experience in these fast moving markets, IFIVE supports our customers through call center and medical data analytic products. As US medicine evolves over the next several years, IFIVE will be there supporting our customers through our quality, innovation, and incredible Philippine-based delivery teams to meet the challenges coming our way.