2310 Chino Roces Ave, Makati, Metro Manila
Join our growing team and help travelers find the perfect stay!
We’re looking for passionate and customer-focused individuals who can assist guests with hotel reservations, booking inquiries, and travel concerns. If you have excellent communication skills and enjoy helping people, this role is perfect for you!
Assist customers with hotel bookings, room availability, pricing, and special requests
Provide accurate information about hotel facilities, amenities, and policies
Handle reservation changes, cancellations, and payment concerns
Deliver exceptional customer service through phone, chat, or email
Resolve guest issues professionally and efficiently
Ensure all interactions follow quality and compliance standards
Maintain up-to-date knowledge of hotel partners, promotions, and procedures
At least Senior High School Graduate
With or without BPO experience (training provided!)
Strong English communication skills
Good problem-solving and multi-tasking abilities
Amenable to shifting schedules, weekends, and holidays
Must be willing to work onsite
Competitive salary up to ₱27,500
Performance incentives and monthly bonuses
Paid training
HMO coverage
Career development and promotion opportunities
Fun and supportive work environment
Click “Send Message” or “Apply” to start your application today!
Limited slots available — don’t miss out!
About Alorica Philippines
Read more about Us
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
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