Hospital Critical Care PH Nurse | Customer Support Specialist

Foundever® - Hospital Critical Care PH Nurse | Customer Support Specialist

Location Ground Floor e-Life Digital Zone, Eton Cyberpod - Ortigas (Corinthian), Ortigas Avenue cor. EDSA, Quezon City, 1110 Metro Manila

Job Pitch

Why Join Us?

  • Competitive salary and benefits package.
  • Career growth and development opportunities.
  • Work in a supportive and dynamic environment.

Job Description

Key Responsibilities:

  • Handle healthcare-related inquiries and provide accurate information to customers.
  • Review and assess medical records and insurance claims.
  • Coordinate with healthcare providers, insurers, and patients to facilitate efficient healthcare solutions.
  • Ensure compliance with HIPAA and data privacy policies.
  • Maintain professionalism and empathy in all interactions.

Qualifications:

  • Must be a Philippine Registered Nurse (PHRN) with an active PRC license.
  • Preferably with clinical or BPO experience (but fresh board passers are welcome to apply).
  • Strong communication skills, both verbal and written.
  • Ability to handle medical-related inquiries with accuracy and professionalism.

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Problem Solving Skills

Qualification Required

  • Vocational

What this jobs offers

Foundever® About Foundever® Read more about Us

Foundever® is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.? Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.

Read more about Us