Hiring at Bridgetowne Pasig - Collections Account - Up to 37K Monthly

Concentrix - Hiring at Bridgetowne Pasig - Collections Account - Up to 37K Monthly

Location C5-Ortigas Avenue Interchange, Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Job Description

Collections Account Representative – Bridgetowne Pasig

Location: Bridgetowne, Pasig
Account: Collections Account

Job Description

We are looking for dedicated and customer-focused professionals to join our Collections Account team in Bridgetowne, Pasig. The successful candidate will be responsible for communicating with customers regarding outstanding balances, providing appropriate payment solutions, and maintaining a professional customer experience.

Key Responsibilities

  • Handle customer interactions regarding outstanding balances and account concerns.
  • Make outbound calls and/or receive inbound calls related to collections activities.
  • Discuss payment options and assist customers in resolving outstanding accounts.
  • Negotiate appropriate payment arrangements based on established guidelines.
  • Maintain accurate and updated customer account information.
  • Address customer concerns professionally and provide appropriate resolutions.
  • Meet individual and team performance targets while maintaining service quality.
  • Follow company policies, procedures, and compliance requirements.

Qualifications

  • At least 1 year of BPO Collections or relevant customer-engaging experience preferred.
  • Excellent verbal and written communication skills.
  • Strong negotiation, problem-solving, and interpersonal skills.
  • Customer-focused and results-oriented.
  • Able to handle challenging conversations professionally.
  • Willing to work onsite in Bridgetowne, Pasig.
  • Willing to work on shifting schedules, weekends, and holidays when required.

Why Join Us?

  • Competitive compensation package
  • Comprehensive employee benefits
  • Career growth and development opportunities
  • Professional and supportive work environment
  • Training and continuous learning opportunities

Build your career with us and become part of our growing Collections Account team in Bridgetowne, Pasig.

Skills Required

  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Concentrix About Concentrix Read more about Us

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. We’re proud to be recognized with awards such as "World's Best Workplaces," “Great Place to Work,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, now's the perfect time to join our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Start your Concentrix journey today and discover why over 440,000 game-changers around the globe call us their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Like and follow us on Facebook and TikTok @ConcentrixPH or visit www.concentrix.com to learn more about us.

 

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