Everise Philippines - Healthcare CSR | Open for Fresh Grads! - Everise Isabela

Location Cauayan City, Isabela, Philippines

Job Description

Start Your Career with Everise – Apply Onsite for a Faster One-Day Hiring Process!

We’re hiring for Customer Service Representative for Healthcare Account at Everise Cauayan, Isabela. Apply now and be part of the team!

Walk-in Application:

UG Floor, Plaza Isabelle, Gov. FN Dy corner Bucag St., Cauayan City
Monday to Friday | 11:00 AM – 6:00 PM

Prefer a Virtual Process?

Join: https://teams.microsoft.com/meet/221454234366814?p=Xonz6wnqkovpmt6LyW
Meeting ID: 221 454 234 366 814
Passcode: gX7tr6pq
Schedule: Monday to Friday
Time: 11:00 AM – 4:00 PM

Main Duties and Responsibilities

Professionally handles high volume inbound calls to quickly identify and resolve customer issues
Presents new products and services
Enhance customer experience and satisfaction
Demonstrate ability to gauge customer response
Thoroughly and efficiently gather customer information, assess, and fulfill customer needs, and educate customer
Resolve customer issues via one-call resolution guidelines and/or escalated process
Meet or exceed company and client performance metrics
Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
Responsible for call disposition or compiling and generating reports as required

What We Offer:

HMO from Day 1 + free dependent upon regularization
Paid Training
Complete work equipment provided
Annual performance incentive
Life Insurance from Day 1
Leave Credits convertible into cash
Free-of-charge pre-employment medical exam
A supportive and fun working environment
Work with an award-winning, people-first company

Qualifications:

No BPO Experience required for College Graduates!
Undergraduates or SHS/HS (old curriculum): at least 6 months of BPO Experience
Good to excellent communication skills
Willing to work on shifting schedules
Comfortable with an onsite setup
Preferably residing in Cauayan, Isabela or nearby areas!
Must have an active Viber account

Skills Required

Attention to Detail
Empathetic to Customers
Positive Attitude
Strong Communication Skills

Qualification Required

College Graduate

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What this jobs offers

About Everise Philippines Read more about Us

We Are Everise

Founded in 2016, Everise is a global leader transforming customer service for healthcare, transport, logistics, insurance, financial services and tech businesses. The Company solves problems for the millions of customers of some of the world’s leading brands, by combining the best technology with compassionate service.

With over 19,000 champion agents operating across eight strategic markets globally, Everise seeks to deliver happiness to customers of some of the world’s best loved brands. Our customer service solutions are high performing, secure, agile and have fluent proficiency in 32 languages, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com.