27,500 27,500 27,500 HOTEL RESERVATION CUSTOMER SERVICE - ALORICA MAKATI

Alorica Philippines - 27,500 27,500 27,500 HOTEL RESERVATION CUSTOMER SERVICE - ALORICA MAKATI

Location 5th floor Alphaland Southgate Tower Makati City (beside MRT Magallanes Station)

Job Description

- Job Title: HOTEL RESERVATION CUSTOMER SERVICE - ALORICA MAKATI - 27500 SALARY - Location: Quezon City - Job Type: Full-time - Experience Level: Entry - Industry: BPO

About the Role

Join our dynamic team at Alorica Makati as a Hotel Reservation Customer Service representative. In this role, you will be responsible for assisting guests with their hotel bookings, providing excellent customer service, and ensuring a seamless reservation process. You will work in a collaborative team environment, using tools and technology to deliver high-quality service to our clients.

Key Responsibilities

  • Manage hotel reservations efficiently and accurately
  • Assist guests with inquiries and provide detailed information about hotel amenities
  • Handle customer complaints and resolve issues promptly
  • Ensure guest satisfaction by delivering exceptional service
  • Collaborate with team members to achieve department goals
  • Maintain a positive attitude and professional demeanor at all times

Qualifications

  • Excellent communication skills, both verbal and written
  • Customer service experience is a plus
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills
  • High school diploma or equivalent
  • Flexibility to work shifts, including weekends and holidays

Benefits

  • Competitive salary of 27500 PHP
  • Career growth opportunities ?
  • Healthcare benefits ?
  • Training and development programs ?
  • Team-building activities
  • Employee discounts and perks

Why Join Us

At Alorica Philippines, we prioritize team spirit, continuous learning, and career development. We provide our employees with the necessary tools and technology to excel in their roles. Join us to be part of a supportive environment that values your contributions and offers opportunities for growth.

How to Apply

If you are interested in this exciting opportunity, please apply through our company website. We look forward to reviewing your application!

 

 

 

Skills Required

  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

Read more about Us