Upper McKinley Hill, Taguig, Metro Manila, Philippines
As a German & English Bilingual Analyst, you will work closely with vendors/customers via phone and email to resolve their queries in German and English language.
Duties and Responsibilities:
Maintain Accuracy levels of above 98 % on areas of work
Able to meet the productivity target set
Addressing any account related inquiries and concerns from vendors and ensuring vendors know to use the client's tools
Acting as a main point of contact for vendors, with the goal to develop strong business relationships, create mutual trust, and resolve any conflicts to avoid shipment holds or other business interruption;
Perform other projects and duties as required
Job Requirement:
German Language Expert - Native or B2/C1/C2 Certificate
Must be Bachelor's Graduate of any 4-year degree/course
Must be willing to handle voice calls
Must be willing to work in McKinley West, Taguig City
About Alldigitech Manila Inc.
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Alldigitech Inc (NSE – ALLDIGI) India is a pure play, third-party Business Process Outsourcing (BPO) Company offering both voice and non-voice services on a blended delivery platform.
Starting out in 1998, Alldigi has emerged as a global corporation, servicing veritable corporate majors across the world on a 24/7/365 basis. Balancing rapid growth with an expansion in service offering, Alldigi is acknowledged for its expertise in Banking, Financial Services and Insurance, Technical Support, Quality Assurance and Human Resource Processing domains.
Alldigitech Inc began to expand in the Philippines to complement the demands of US clients and to tap other potential Southeast Asian markets. The 150-seater BPO Kingdom Builders, Inc. (KBI) in Ortigas was bought by Alldigitech Inc in October 2007.
Alldigitech Inc. now caters to the needs of existing and proposed customers from the US, Australian and ASEAN markets. Alldigitech Inc has also scaled the capacity of Alldigitech Inc to 750 seats.
Read more about Us
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