Eton Cyberpod Corinthian Ortigas Avenue, Ortigas Center, Quezon City, Metro Manila, Philippines
UPDATED CONTENT – Customer Service Background
Go further with Foundever®
Are you ready to move your career forward? At Foundever®, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
What are we looking for?
With or Without BPO Experience
Completed at least Senior High School or two (2) years of college education
Basic computer navigation skills
Good to Excellent Communication skills & Comprehension
What should you expect from us?
Paid training from day one
Tons of growth opportunities (93% of our non-agent positions are filled internally)
A leadership team that hears your voice; we know that when we work together we can accomplish so much more
Fun team environment where we work hard to build trust every single day
HMO Benefits for you and your family
Free Call Center Training
Free Shuttle services in selected locations (Pick-up points)
Terms and conditions apply
Allow us to bring you a new and hassle-free job application experience through our Virtual Career Fair.
Simply click on the link below to immediately bring you one step ahead of your application:
Link:
https://jobs.foundever.com/job/Manila-PH-Maki-NCR-Phil/1170714200/?utm_source=JOBYODA&utm_campaign=JOBYODA
This will take you to the registration portal to start the automated application process. Please make sure you are ready to proceed and that you are at a location conducive for assessments. Kindly take the time to complete the assessment within the day.
Once you’re in our page, please select any of the following locations below:
Pasig
Ayala Malls The 30th, 30 Meralco Ave, Pasig City
Quezon City
Eton Cyberpod, Ortigas Avenue cor. EDSA, Quezon City
Mandaluyong
Career Center, EDSA Boni Avenue, Mandaluyong City
Best of luck!
What is the Job Description?
- Provide excellent customer service via phone, email, and chat.
- Handle customer inquiries and resolve issues promptly.
- Maintain call records and update customer information in the database.
- Assist in product knowledge and troubleshooting.
- Work collaboratively with team members to enhance customer satisfaction.
- Meet performance metrics and contribute to team goals.
What are we looking for?
Educational Qualifications: A bachelor's degree in any field is required.
Experience Level: Fresh graduates or students seeking their first professional experience are encouraged to apply.
Skills and Competencies: Excellent customer service skills, a strong work ethic, and effective problem-solving abilities are essential.
Responsibilities and Duties: Assist customers with inquiries, resolve issues, and ensure satisfaction through effective communication.
Working Conditions: Fast-paced call center environment requiring flexibility and adaptability.
Qualities and Traits: A positive attitude, strong interpersonal skills, and the ability to work well under pressure are crucial.
About Foundever®
Read more about Us
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Read more about Us
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Job search made easier right!? You will now begin the Instant Assessment of Foundever®. They are looking for people like you but will only know about you once you finish the assessment. Those who finish the assessment quickly, are more likely to get hired! Good Luck from the JobYoDA team!
Best of luck from the JobYoDA team!
All the best from the JobYoDA Team!
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