Earn P15* Signing Bonus - Join our Retail Program

Alorica Philippines - Earn P15* Signing Bonus - Join our Retail Program

Location Mezza Residences, Aurora Boulevard, Quezon City, Metro Manila, Philippines

Job Description

Job Title: Earn P15* Signing Bonus - Join our Retail Program

Location: Quezon City Job Type: Full-time Experience Level: Entry Industry: BPO

About the Role

Join our Retail Program at Alorica Mezza and embark on an exciting career journey in the BPO industry. As part of our team, you will be responsible for providing exceptional customer service to retail customers, handling inquiries, resolving issues, and ensuring a seamless shopping experience. You will work in a dynamic team environment using cutting-edge tools and technology to deliver top-notch service. At Alorica Mezza, we prioritize quality and excellence in everything we do.

Key Responsibilities

  • Assist retail customers with their inquiries and concerns
  • Provide product information and recommendations
  • Process orders and handle returns or exchanges
  • Resolve customer complaints in a professional and efficient manner
  • Ensure customer satisfaction and retention
  • Collaborate with team members to meet and exceed performance metrics

Qualifications

  • Positive attitude and strong customer service skills
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Undergraduate degree or equivalent work experience
  • Prior retail or customer service experience is a plus

Benefits

  • Competitive salary package ?
  • Career growth opportunities ?
  • Health and wellness benefits ?
  • Training and development programs ?
  • Team-building activities and events ?
  • Positive and supportive work culture ?

Why Join Us

At Alorica Mezza, we take pride in our inclusive and collaborative work culture. We value teamwork, innovation, and continuous learning. Joining our team means being part of a supportive environment where you can grow professionally and personally. With access to the latest tools and technology, you will have the opportunity to enhance your skills and advance your career in the BPO industry.

How to Apply

To apply for the Earn P15* Signing Bonus - Join our Retail Program role at Alorica Mezza, please visit our company website and submit your application online. We look forward to welcoming you to our team!

Skills Required

  • Positive Attitude

Qualification Required

  • Undergraduate

What this jobs offers

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

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