Lot 1, Cyberpark, Araneta Center, Cubao, Quezon City, Philippines, 1109
? Job Title: Financial Account Specialist — ₱34,500 Salary Package + ₱30,000 Joining Bonus!
? Location: Alorica Cubao, Quezon City
? Employment Type: Full-time
? Experience Level: Entry / Mid / Senior
? Industry: BPO
Ready to level up your career in finance? Join Alorica Philippines as a Financial Account Specialist and become part of a dynamic, results-driven team in Cubao, Quezon City. In this role, you’ll handle financial data, maintain accurate records, and help ensure compliance with financial standards—all while supporting the company’s financial performance and goals.
Handle inbound and outbound calls or chats from customers with financial-related inquiries
Assist clients in managing their accounts, processing transactions, and resolving billing or payment issues
Provide accurate information and solutions regarding financial products and services
Ensure all customer interactions comply with company policies and financial regulations
Maintain confidentiality and accuracy when handling sensitive financial data
Document all customer interactions and actions taken in the system
Work collaboratively with internal teams to ensure excellent customer experience and issue resolution
Bachelor’s degree/SHS Graduate and High School Diploma holder
Excellent analytical, organizational, and problem-solving skills
Strong attention to detail and accuracy
Great communication and teamwork abilities
Ability to thrive in a fast-paced, deadline-driven environment
Relevant BPO Experience, Newbies are welcome!
? ₱24,500 salary package + ₱30,000 joining bonus
? Comprehensive health insurance
? Career growth and promotion opportunities
? Professional development and training programs
? Inclusive, dynamic, and supportive work culture
? Exclusive employee discounts and perks
At Alorica Philippines, we put people first. We foster an environment where teamwork, innovation, and professional growth thrive. You’ll be part of a supportive community that values your contributions and empowers you to reach your full potential.
About Alorica Philippines
Read more about Us
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
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