TTEC - Elevate Career | TTEC USRN Case Manager | Work At Home

Location Metro Manila, Philippines

Job Pitch

Your potential has a place here with TTEC’s award-winning employment experience. As a USRN Case Manager working remotely in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

And even better! Earn a competitive salary package plus a ?150,000 Retention Bonus.

What You’ll Do

As a US RN Case Manager with our team, you will serve as a vital patient advocate, directly impacting the lives of individuals facing chronic or catastrophic health challenges. You will coordinate comprehensive care plans that ensure patients receive the highest quality, most cost-effective healthcare while maximizing their quality of life and treatment outcomes.

Job Description

During a Typical Day, You’ll Provide

Patient Assessment & Planning: Conduct thorough assessments of medical, psychosocial, and vocational needs to develop individualized care plans. Collaborate with patients, families, and healthcare teams to establish measurable goals and contingency plans.
Care Coordination & Implementation: Coordinate resources and services across the entire healthcare continuum, from acute care to home care settings. Negotiate and manage care plans while ensuring provider quality through research and credential verification.
Patient Advocacy: Serve as the primary advocate for patients throughout their care journey, empowering them to make informed decisions. Communicate patient wishes to all healthcare team members while respecting cultural, religious, and personal preferences.
Quality Documentation & Compliance: Maintain comprehensive, objective documentation that meets standards and industry guidelines. Ensure all case management activities comply with applicable laws and organizational policies.
Ongoing Evaluation & Monitoring: Regularly assess plan effectiveness, patient satisfaction, and cost-effectiveness. Modify care plans as needed based on changes in medical condition, family status, or insurance coverage.
Professional Communication: Demonstrate excellent written and verbal communication skills with physicians, providers, patients, families, employers, and payers. Maintain timely responsiveness to all communications within established timeframes.
Quality Assurance & Team Collaboration: Meet or exceed quality standards while actively participating in quality improvement initiatives. Serve as a resource and liaison while working toward certification and contributing to team success.

What You Bring to the Role

US Registered Nurse with a minimum of 5 years Clinical Experience in Case Management
Active, unrestricted multi-state license (or ability to renew in a timely fashion)
Excellent written and verbal English communication and computer skills
Positive, proactive, team-oriented approach/attitude
Time management and organizational skills, flexible, with the ability to work independently
Ability to work remote with reliable high speed internet

What You Can Expect

₱150,000* Retention Bonus. (*terms & conditions apply)
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.

Skills Required

Problem Solving Skills
Analytical Skills
Calm Under Pressure
Attention to Detail
Positive Attitude

Qualification Required

College Graduate

0 Shares
1. Facebook
2. Twitter
3. WhatsApp
4. Linkedin

About TTEC Read more about Us

Who we are (values, mission, purpose)

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day. While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back. We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over

Our DNA At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.

Our Purpose Deliver humanity to business.

Our Vision Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.

Our Mission Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.