South Tower, Three Cyberpod Centris, Eton Centris, EDSA cor. Quezon Avenue, Diliman District, Quezon City, Philippines, 1101
Company: Alorica Philippines
Location: Alorica Centris, Quezon City
Job Type: Full-time
Salary: Earn up to ₱28,000/month
Alorica Philippines is hiring Customer Service Representatives for a Voice Account based in Centris, Quezon City. This role is ideal for candidates with strong communication skills who are looking for a stable job with competitive compensation and career growth opportunities in the BPO industry.
As a CSR, you will handle inbound customer calls, assist with inquiries, resolve concerns efficiently, and ensure a positive customer experience.
Handle inbound customer service calls
Provide accurate information and resolve customer concerns
Follow company procedures and quality standards
Document customer interactions in internal systems
Deliver excellent customer service at all times
At least High School graduate
With or without BPO experience
Good to excellent English communication skills
Willing to work on shifting schedules, weekends, and holidays
Willing to work onsite at Alorica Centris
Up to ₱28,000 monthly salary
Night differential and overtime pay
HMO coverage
Performance incentives and bonuses
Career advancement opportunities
Supportive and inclusive work environment
Alorica is a trusted global customer experience provider known for its people-first culture, competitive pay, and long-term career opportunities.
Apply now and start your career at Alorica Centris!
About Alorica Philippines
Read more about Us
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
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