Earn up to P24,500! Alorica Centris Premium Telco Account

Alorica Philippines - Earn up to P24,500! Alorica Centris Premium Telco Account

Location South Tower, Three Cyberpod Centris, Eton Centris, EDSA cor. Quezon Avenue, Diliman District, Quezon City, Philippines, 1101

Job Description

Job Title: Earn up to P24,500! Alorica Centris Premium Telco Account 

Location: Quezon City 

Job Type: Full-time 

Experience Level: Entry 

Industry: BPO

About the Role

Join our team at Alorica - Centris and be part of our Premium Telco Account! As a valued team member, you will handle customer inquiries and concerns, provide exceptional customer service, and contribute to the success of our Telco Account. You will work with a diverse team in a supportive environment, utilizing the latest tools and technology to ensure quality services for our clients.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely manner
  • Ensure customer satisfaction by providing accurate and helpful information
  • Document customer interactions and transactions
  • Collaborate with team members to meet and exceed performance targets
  • Adhere to company policies and procedures at all times

Qualifications

  • At least 6 months of BPO experience
  • High School Graduate or equivalent
  • Strong communication and customer service skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency in basic computer applications
  • Good problem-solving skills and attention to detail

Benefits

  • Competitive salary with potential for bonuses ?
  • Health and wellness benefits ?
  • Career growth opportunities ?
  • Training and development programs ?
  • Fun and inclusive work environment ?
  • Employee discounts and perks ?

Why Join Us

At Alorica - Centris, we value teamwork, growth, and innovation. Joining our team means being part of a supportive and dynamic work environment where your contributions are recognized and rewarded. We provide opportunities for career advancement, ongoing training, and access to cutting-edge tools and technology. Be a part of what makes us unique and take your career to new heights with us.

How to Apply

If you are ready to embark on a rewarding career with Alorica - Centris, apply now through our company website and start your journey with us today!

Skills Required

Qualification Required

  • High School Graduate

What this jobs offers

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

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